Welcome to SoulStori! These terms and conditions govern your use of our website and the purchase of our products. By accessing our site or placing an order, you agree to the following terms.

1. General

By using SoulStori, you agree to comply with these terms. If you disagree with any part, you may not use our website.

2. Eligibility

To purchase from SoulStori, you must be 18 years or older or have parental consent if under 18. By making a purchase, you confirm your eligibility.

3. Account Registration

Customers may be required to create an account to place an order. You are responsible for securing your account credentials and for any activity under your account. Notify us of any unauthorized use immediately.

4. Pricing and Payment

Prices are in INR, subject to change without notice. Full payment is required at checkout via our secure payment gateway. Orders will not be processed if payment is unsuccessful.

5. Order Acceptance

Order confirmation does not signify acceptance. SoulStori reserves the right to cancel orders due to product unavailability or pricing errors. Canceled orders will be refunded.

6. Shipping and Delivery

We aim to ship orders promptly as detailed in our Delivery Information page. Delivery times are estimates, and we are not responsible for delays caused by shipping carriers or external factors.

7. Returns and Refunds

We offer a 7-day return policy for unused items in original packaging. Returns must be initiated within this period. The customer bears the return shipping cost unless the item is defective.

8. Intellectual Property

All content on SoulStori, including designs, text, and images, is protected by intellectual property laws. Unauthorized use or reproduction is prohibited.

9. User-Generated Content

By submitting reviews or other content to our site, you grant SoulStori a license to use, reproduce, or display your content. We may remove inappropriate content.

10. Limitation of Liability

SoulStori is not liable for damages arising from your use of our website or products. We provide services and products "as is" without any warranties.

11. Governing Law

These terms are governed by Indian law. Any disputes will be resolved in the courts of [Your City], India.

12. Changes to Terms

We may update these terms at any time. Changes will be effective immediately upon posting. Your continued use of our site signifies your acceptance of the revised terms.