Privacy Policy

SoulStori is committed to protecting your personal information and respecting your privacy.

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This Privacy Policy outlines how we collect, use, and safeguard the information you provide when accessing our website, soulstori.com.

1. Changes to the Privacy Policy

We may revise this Privacy Policy periodically without prior notice. We encourage you to review this policy regularly to remain informed about how we protect your personal information.

2. Collection of Personal Information

When you register an account with SoulStori, we collect personal details such as your name, email address, contact number, and other relevant information with your consent.

This information is used to create your account, process your orders, and communicate with you regarding your purchases and exclusive offers tailored to your interests.

3. Use of Information

The personal information we collect is used to fulfill your service requests, address issues, conduct surveys, and provide updates about our handcrafted god idols and related promotions.

We may also analyze demographic and profile data to enhance user experience. IP addresses may be used to diagnose and resolve technical issues, improve website performance, and maintain website security.

4. Disclosure of Personal Data

a. Third-Party Services

To optimize our services, we may engage third-party service providers for tasks such as website maintenance, analytics, marketing, payment processing, shipping, and development.

These third parties have restricted access to your information and are required to adhere to confidentiality and data protection obligations.

b. User Agreement

By using our website, you consent to this Privacy Policy and any additional terms outlined by third-party services we may utilize.

c. Legal Requirements

We may disclose your information to comply with legal obligations, respond to legal processes, or protect the rights, property, or safety of SoulStori, our affiliates, partners, or customers.

Such disclosures will be conducted in accordance with applicable laws and regulations.

5. Security Precautions

We implement appropriate security measures to protect your information from loss, alteration, unauthorized access, and misuse. Our website uses secure servers and reasonable technical safeguards to help protect your personal account details.

However, while we take reasonable precautions, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Choice / Opt-Out

You may opt out of receiving promotional and marketing communications from SoulStori and our partners. You can manage your communication preferences through your account settings or by contacting us directly.